If you’re looking for a reliable and easy to use VoIP client, you’ll find it hard to beat Skype. The call quality button will give you detailed information on the expected call quality for each of your contacts (as the quality depends on both parties internet connection). Text chat will only be affected by very poor connections. Video calls will be intermittent and pixelated.

That being said, if you do have a slower internet connection, voice calls may be interrupted or delayed. The hybrid peer-to-peer client server system means the sound quality is better than most VoIP services. On fast internet connections Skype call quality is excellent for both voice and video calls. For individual contacts you will see a text message box, chat history and calling options. The right side (main window) opens the content you select. Here you will also find the Skype directory, group options, a search box and premium calling buttons. All the classic messaging service features like profiles, online status, contacts and recent history are displayed in the left navigation. Skype’s UI is very intuitive and easy to use. Skype also enables calls to landlines and mobiles using a premium paid service. Skype’s text chat client features group chat, chat history, message editing and emoticons. Video conferencing and the Screenshare features make Skype popular with the corporate market. Video chat is available on higher bandwidth connections and makes keeping up with distant family/friends much more interactive. Voice chat comes with conference calling, secure file transfer and a highly secure end to end encryption.

You can then search for other users in the Skype directory or call them directly using their Skype name. Once you’ve downloaded and installed Skype, you will need to create a user profile and unique Skype name. There have been some criticisms over the programs bandwidth usage and security vulnerabilities. The call quality (depending on your internet signal) and additional features like conversation history, conference calling and secure file transfer are excellent. Skype uses P2P technology to connect users on a multitude of platforms including desktop, mobile and tablet. Skype was publically released in 2003 and now accounts for roughly a third of all international calling minutes. Users can also call landlines and mobiles at competitive rates using Skype credit, premium accounts and subscriptions. It allows users to text, video and voice call over the internet. Skype is the most popular free voice-over IP and instant messaging service globally.

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